Last Updated: 29/9/2024
We at Royal Pashminas are committed to providing you with a seamless and satisfactory shopping experience, which includes transparent and detailed information about our shipping policies. Please take a moment to review the following shipping policy to understand how we handle the delivery of your orders.
1. Shipping Methods:
We offer several shipping methods to cater to your needs. The available options may vary depending on your location and the product(s) you are purchasing. At checkout, you will be provided with a list of shipping methods to choose from. These methods may include:
Standard Shipping: This is our most cost-effective option, with estimated delivery times typically ranging from 3 to 7 business days within India. Shipping times may vary for international orders.
International Shipping: We offer international shipping for our global customers. Delivery times and costs will vary depending on your location. Please check the shipping options and costs at checkout.
2. Processing Time:
Orders are typically processed within 1-3 business days. However, processing times may vary during peak seasons or due to unforeseen circumstances. We will notify you if there are any delays in processing your order.
3. Shipping Costs:
Shipping costs are calculated based on various factors, including the shipping method selected, the destination, the weight and dimensions of the items, and any applicable taxes or duties. You will see the shipping cost at checkout before completing your purchase.
4. Order Tracking:
We provide order tracking information for most orders. Once your order has been shipped, you will receive an email with a tracking number and a link to track your package's progress. You can also track your order by logging into your account on our website.
5. Delivery Issues:
In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a suitable replacement.
6. Address Accuracy:
It is essential to provide accurate shipping information during checkout. Please double-check your shipping address to ensure timely delivery. We are not responsible for delays or non-delivery due to incorrect or incomplete address details.
7. Returns and Refunds:
For information on our return and refund policy, please refer to our "Refund Policy page" https://www.royalpashminas.com/policies/refund-policy.
8. Contact Us:
If you have any questions or concerns about our shipping policy or any other aspect of your order, please feel free to contact our customer support team via contact@royalpashminas.com.
By placing an order with Royal Pashminas, you agree to abide by the terms and conditions outlined in this shipping policy. We reserve the right to update or modify this policy at any time, so we recommend checking it periodically for any changes.
Thank you for choosing Royal Pashminas. We appreciate your business and look forward to serving you.